Four ways to stop submissions, with different scope and different reversibility. Pick by how much you want to stop and for how long.
The Options at a Glance #
| Action | Scope | Reversible | Progress kept | Use it for |
|---|---|---|---|---|
| Pause | One series | Yes — Resume | Yes | A holiday, an investigation, a temporary hold |
| Deactivate the feed | Every series on that feed | Yes — reactivate | Yes | Stopping a whole programme at once |
| Cancel Series | One series | No | Kept as history | Ending something for good (Premium plan) |
| Delete the feed | Every series on that feed | No | Ends the series | Removing the configuration entirely |
Pause One Series #
Where: Queue, or the parent entry’s card.
Available when: the series is scheduled or processing.
What happens: automatic execution stops. Progress and history are preserved.
Resuming #
Resume schedules the next eligible future slot and skips the paused interval entirely. You never get a burst of catch-up submissions.
Requirements:
- The feed must be active.
- Resume is available from Queue (not from the front-end widget).
A paused series stays paused until you resume it. Reactivating a feed does not resume a series you paused by hand.
Deactivate a Feed #
Where: the Feeds tab under GravityOps, or the feed’s own activation toggle on the form.
What happens:
- Every scheduled series on that feed is paused, with the reason recorded as feed inactive.
- A series that was already claimed will not submit — a final guard checks feed activation before the submission goes through.
- Those series disappear from Queue’s default Current view. Use the Paused filter to see them.
Reactivating #
Reactivating the feed resumes only the series that were paused by the feed toggle.
It deliberately does not resume:
- series a person paused,
- series stopped at the failure threshold.
Those need their own explicit Resume.
Cancel One Series #
Where: Queue, the entry card, or the entry widget shortcode.
Requires the Premium plan. On a lower plan the button is hidden and a cancel request is refused — pause the series or deactivate its feed instead.
What happens:
- The series ends permanently. It cannot be resumed.
- Child entries, entry notes and retained attempts are all kept.
- A submission already in flight may still finish; its child and attempt stay recorded, but nothing further is scheduled.
To run it again later: use Start Series From Now on the parent entry. That begins a new series.
Delete a Feed #
Deleting a feed ends its series. There is no undo and no resume path.
If there’s any chance you’ll want the schedules back, deactivate instead.
Things That Stop Submissions Without You Pressing Anything #
| Cause | Effect | Recovery |
|---|---|---|
| Failure threshold reached | Series becomes failed, automatic attempts stop | Fix the cause, then Retry or Resume |
| Parent entry trashed or deleted | All its unfinished series are canceled immediately | Restore the parent, then Start Series From Now |
| Form trashed, or parent missing | Submission is prevented | Restore the form or entry |
| Feed deactivated | Series paused as feed inactive | Reactivate the feed |
| Feed deleted | Series ended | Recreate the feed and start new series |
| Worker unhealthy | Nothing runs at all, site-wide | Fix cron — see Nothing Is Being Submitted |
All of these are recorded in the Gravity Forms add-on log, which is otherwise the only way to see attempts stop with no visible action in Queue.
Choosing Well #
- Temporary and narrow? Pause.
- Temporary and broad? Deactivate the feed.
- Permanent and narrow? Cancel.
- Permanent and broad? Delete the feed — but export or note anything you’ll want later first.
