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Feed triggers control when your feed runs and tasks are sent to Asana. Every feed requires one trigger so the plugin knows the exact point in the form’s lifecycle to execute.
Available Triggers #
- Form Submission (Free) Runs the feed immediately after a form entry is submitted and created. This is the simplest, most common option for creating a task right away.
- Subscription Canceled (Premium) Runs when a subscription linked to a selected payment feed is canceled. You must pick the related payment feed from the dropdown in the trigger settings. Use cases: Start offboarding, notify teams, or archive accounts when a subscription ends. Notes: Requires a payment add‑on and an active payment feed.
- Payment Failure (Premium) Runs when a payment associated with the entry fails. No additional configuration is needed besides choosing this trigger. Use cases: Create follow‑up tasks to recover failed payments or escalate issues to finance/support.
- Notification Sent (Premium) Runs when one or more selected Gravity Forms notifications are sent. You can choose multiple notifications from the dropdown. Use cases: “Create task after the confirmation email goes out,” or trigger follow‑ups tied to a particular notification.
- Notification Failure (Premium) Runs only when one or more selected notifications fail to send (as detected by Gravity Forms). You can select multiple notifications. Use cases: Alert a team when critical emails aren’t delivered so someone can follow up manually.
Using Multiple Triggers #
If you want a feed to run on more than one event (e.g., Form Submission and Subscription Canceled), create separate feeds—one per trigger. If most settings are identical, duplicate the feed and only change the trigger.
Conditional Logic #
You can pair any trigger with Conditional Logic to control when the feed actually runs—helpful when you only want tasks created under specific conditions.
