Other schedules work, but one does not. Work down this list; the causes are in rough order of how often they turn out to be the answer.
Check these in order
- Is it in the queue at all? Clear the filters and switch from Current to All. No row means no series was created: the feed condition did not pass, the feed was inactive at submission, or the entry predates the feed. Use Start Series From Now on the entry.
- What is its status? Paused needs Resume, failed needs the cause fixed and then Retry, completed or canceled needs a new series.
- Is the feed active? An inactive feed pauses its series. Reactivating resumes only the series the toggle paused.
- Is the next target in the future? If the next run is days away, the series is working and simply waiting.
Full walkthrough: A series is not running.
Still stuck after these? Reply with your plugin and Gravity Forms versions, what you checked, and the entry's notes, and we'll dig in.
<p>Other schedules work, but one does not. Work down this list; the causes are in rough order of how often they turn out to be the answer.</p><p><strong>Check these in order</strong></p><ol><li><strong>Is it in the queue at all?</strong> Clear the filters and switch from Current to All. No row means no series was created: the feed condition did not pass, the feed was inactive at submission, or the entry predates the feed. Use Start Series From Now on the entry.</li><li><strong>What is its status?</strong> Paused needs Resume, failed needs the cause fixed and then Retry, completed or canceled needs a new series.</li><li><strong>Is the feed active?</strong> An inactive feed pauses its series. Reactivating resumes only the series the toggle paused.</li><li><strong>Is the next target in the future?</strong> If the next run is days away, the series is working and simply waiting.</li></ol><p>Full walkthrough: <a href="https://brightleafdigital.io/docs/a-series-is-not-running/">A series is not running</a>.</p><p>Still stuck after these? Reply with your plugin and Gravity Forms versions, what you checked, and the entry's notes, and we'll dig in.</p>