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Batches Not Sending / Cron Not Running

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If batches aren’t going out, the issue is often related to WordPress cron or the initial 5‑minute review window.

5-Minute Window #

  • Every batch waits five minutes in “Pending” before it begins sending.
  • This buffer lets you preview or cancel before the first email leaves.
  • Don’t expect instant delivery — check the timestamp to see when it was created.

Hourly Cron Process #

  • WordPress cron jobs power the actual delivery of messages.
  • By default, the plugin runs an hourly job that processes batches in line with your limits.
  • If cron is disabled or not firing (common on some hosts), emails won’t send.

Manual Cron Toggle #

  • Go to Global Settings → Cron Job Toggle & Next Run.
  • If you see “No cron scheduled,” click the button to re‑schedule it.
  • The interface also shows the next scheduled run so you can confirm it’s active.

Host-Level Cron #

  • Some hosts disable WordPress cron entirely.
  • In those cases, set up a server‑level cron to hit wp-cron.php regularly.
  • Check with your hosting provider’s docs for instructions.

By checking the 5‑minute window, verifying the cron job, and re‑scheduling if needed, you can usually get batches flowing again quickly.

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