Table of Contents
Every feed includes email settings that define the content and headers of your outgoing messages.
Notification Template #
- You can optionally use a Gravity Forms notification as a template.
- When selected, the feed fields will pre-fill with the notification’s details.
- See Setup → Use a GF Notification as Your Email Template for more details.
From Name & From Email #
- From Name: The name that appears in the recipient’s inbox.
- From Email: The address shown as the sender.
- Best practice: Use an address on your site’s domain to avoid spam filtering.
- Example:
noreply@yoursite.com.
- If you load a notification as a template, these fields will pre-fill with its values. You can override them without affecting the original notification.
Reply-To #
- The address that replies will go to.
- Often different from the From Email (e.g., support inbox vs. noreply address).
- Supports merge tags, so you can direct replies to addresses stored in form entries if desired.
Subject #
- Required field.
- Sets the subject line of the outgoing email.
- Can use merge tags from the control form or target form entries to personalize each message.
Message #
- Required field.
- The body of the email.
- Rich-text editor supports formatting, links, and media.
- Merge tags can personalize content with values from both the control form and target form entries.
- Example:
Hello {Name:1:meff}, thank you for your donation of {Amount:2:meff}. - Shortcodes are supported in the editor for Premium or higher plans.
Merge Tag Scope #
You can pull values from:
- Control Form: Values entered when triggering the batch (e.g., Subject, Message).
- Target Form: Data from the entries of the audience you’re sending to (e.g., donor names, dates, or statuses).
Auto-Formatting #
- By default, Gravity Forms automatically inserts paragraph breaks in your message.
- Check Disable Auto-Formatting if you are writing your own HTML email content.
- This prevents unwanted
<p>or<br>tags from being added and changing your layout.
These settings give you flexibility: start with an existing notification for convenience, or customize every detail for complete control.
