Last updated: 29/12/2025
BrightLeaf Digital (“BrightLeaf,” “we,” “us,” or “our”) operates the website https://brightleafdigital.io and provides WordPress plugins, including the GravityOps product family.
This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
Information You Provide
We may collect the following when you interact with our site, products, or support channels:
- Name
- Email address
- Company name
- Plugin license and account details
- Support requests, emails, and related communications
We do not collect billing addresses or payment card data directly.
Some form submissions may include limited personal data such as names or email addresses. We do not intentionally collect sensitive personal data.
Payments and Licensing
All payments, subscriptions, and license management are handled by Freemius.
BrightLeaf Digital does not store or process payment card information.
Freemius may collect and store customer data in accordance with its own privacy policy.
Automatically Collected Data
We may automatically collect certain technical information, including:
- IP address
- Browser and device information
- Pages visited and usage data
- Referring URLs
This data is used for analytics, security, and service improvement.
2. Cookies and Tracking
We use:
- Google Analytics (GA4)
- Meta (Facebook) Pixel
- Google Ads tracking
We do not use custom cookies beyond those provided by WordPress, plugins, and third-party services listed above.
3. How We Use Information
We use collected information to:
- Provide, license, and support our plugins
- Process subscriptions and manage accounts
- Communicate product updates and support responses
- Send marketing emails where users have explicitly opted in
- Improve site performance and product quality
- Detect fraud, abuse, or security issues
We do not sell or rent personal data.
4. Email Communications
We send:
- Transactional emails related to accounts, licenses, and support
- Marketing emails only on a double opt-in basis
All marketing emails include an unsubscribe option.
5. Data Retention
We retain customer and account data indefinitely unless a deletion request is submitted, or retention is no longer necessary for legitimate business or legal purposes.
6. Third-Party Services
We rely on the following providers:
- Freemius – payments, licensing, subscriptions
- Brevo (SendinBlue) – email delivery
- Kinsta – hosting
- Cloudflare – CDN and security
Some of these services store user data on our behalf.
7. Your Rights
If you are located in the United States, the EU, UK, or similar jurisdictions, you may request:
- Access to personal data we hold
- Correction of inaccurate data
- Deletion of personal data where legally permitted
Requests can be sent to:
privacy@brightleafdigital.io
We comply with applicable GDPR obligations for EU users where required for a US-based company.
8. Data Security
We use reasonable technical and organizational safeguards. However, no system is completely secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our site or products constitutes acceptance of the updated policy.
10. Contact
Privacy questions may be sent to:
privacy@brightleafdigital.io