---
title: Using the Plugin on a Client Site
description: "If you're an agency or freelancer managing a client's website, you can safely install and use our plugin without exposing billing or account information. **White-label mode** hides sensitive details in the client's WP Admin. --- #### What the Client Sees…"
url: "https://brightleafdigital.io/docs/using-the-plugin-on-a-client-site/"
updated: "2026-03-10"
category: "BL Digital Guidelines & Policies"
---

# Using the Plugin on a Client Site

If you're an agency or freelancer managing a client's website, you can safely install and use our plugin without exposing billing or account information. **White-label mode** hides sensitive details in the client's WP Admin.

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#### What the Client Sees (and Doesn't)

When **white-label is enabled**, the following elements are hidden from the client's view in the Account tab:

- Your user profile and contact information
- Billing details and invoices
- The full license key
- Pricing and upgrade prompts
- "Contact Us" links that lead back to your account
- Sensitive actions like canceling subscriptions or changing plans are restricted

![](https://brightleafdigital.io/wp-content/uploads/sites/6/2025/08/freemius-sdk-account-debug-mode-scaled-1-796x1024.jpg)
Example Pre-White Label

![](https://brightleafdigital.io/wp-content/uploads/sites/6/2025/08/image-1.png)
Example Post While Label

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#### How It Works (Quick Overview)

Freemius adds an Account area within WP Admin under **GravityOps → \[Plugin Name\] → Account**. With white-label enabled, billing, licensing, and sensitive options are concealed. This ensures a clean handoff while keeping control securely in your hands.

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#### How to Enable White-Label

From **WP Admin**:

- After activating the license on a client site, go to the Account page and click the link in the admin notice to activate white-label for a seamless handoff.

![](https://brightleafdigital.io/wp-content/uploads/sites/6/2025/08/freemius-sdk-wp-admin-notification-click-here-to-white-label-this-sites-account-settings-area.png)

From your **Customer Portal**:

- Navigate to the **Licenses** tab. Select the relevant license and check **"This license is activated on my client(s) site(s)"** to conceal license details on that site.

![](https://brightleafdigital.io/wp-content/uploads/sites/6/2025/08/url-whitelisting-1024x745.png)

![](https://brightleafdigital.io/wp-content/uploads/sites/6/2025/08/license-security-and-url-whitelisting.png)

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#### Making Changes While White-Label Is Active

To access billing or account settings while white-label is active:

1. Click **"Start Debug"** on the site's Account page.
2. Enter the license key. This temporarily unlocks all settings (debug mode lasts 60 minutes or until you click "Stop Debug").

![](https://brightleafdigital.io/wp-content/uploads/sites/6/2025/08/image-1-1.png)

![](https://brightleafdigital.io/wp-content/uploads/sites/6/2025/08/Screenshot-from-2025-08-14-15-41-06-1024x48.png)

To revert and display details again:

**From Customer Portal**: Uncheck **"This license is activated on my client(s) site(s)"**

![](https://brightleafdigital.io/wp-content/uploads/sites/6/2025/08/image-5.png)

**From WP Admin**: Use the white-label admin notice on the site to revert immediately after enabling white-label

![](https://brightleafdigital.io/wp-content/uploads/sites/6/2025/08/image-2-1024x59.png)

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#### Extra Protection for Agencies

Use **URL Whitelisting** (a.k.a. License Firewall) to restrict license activation and update access to specific domains--ideal for managing multiple client sites securely.

![](https://brightleafdigital.io/wp-content/uploads/sites/6/2025/08/url-whitelisting.png)

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#### Good to Know

- **Best practice:** Enable white-label *before* granting client admin access--this keeps your billing and license info protected.
- White-label mode is tailored for agencies and multi-site workflows.
- White-label can be toggled via WP Admin or the Customer Portal.
- URL Whitelisting offers an additional layer of control over license usage.

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#### Bottom Line

Yes--you *can* use the plugin on a client site safely. Enable white-label mode and URL Whitelisting to keep billing, licensing, and other sensitive details private while maintaining full control.

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**Helpful links:**

- [WP Admin Account (Freemius Docs)](https://freemius.com/help/documentation/wordpress-sdk/wp-admin-account/)
- [Users, Account & License Security (Freemius Docs)](https://freemius.com/help/documentation/users-account-management/license-security/)