---
title: Batches Not Sending / Cron Not Running
description: "If batches aren’t going out, the issue is often related to WordPress cron or the initial 5‑minute review window. --- ## 5-Minute Window - Every batch waits five minutes in “Pending” before it begins sending. - This buffer lets you…"
url: "https://brightleafdigital.io/docs/troubleshooting-batches-not-sending-cron-not-running/"
updated: "2026-10-18"
category: Mass Email Notifications for Gravity Forms / Troubleshooting
---

# Batches Not Sending / Cron Not Running

If batches aren’t going out, the issue is often related to WordPress cron or the initial 5‑minute review window.

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## 5-Minute Window

- Every batch waits five minutes in “Pending” before it begins sending.
- This buffer lets you preview or cancel before the first email leaves.
- Don’t expect instant delivery — check the timestamp to see when it was created.

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## Hourly Cron Process

- WordPress cron jobs power the actual delivery of messages.
- By default, the plugin runs an hourly job that processes batches in line with your limits.
- If cron is disabled or not firing (common on some hosts), emails won’t send.

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## Manual Cron Toggle

- Go to **Global Settings → Cron Job Toggle & Next Run**.
- If you see “No cron scheduled,” click the button to re‑schedule it.
- The interface also shows the next scheduled run so you can confirm it’s active.

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## Host-Level Cron

- Some hosts disable WordPress cron entirely.
- In those cases, set up a server‑level cron to hit `wp-cron.php` regularly.
- Check with your hosting provider’s docs for instructions.

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By checking the 5‑minute window, verifying the cron job, and re‑scheduling if needed, you can usually get batches flowing again quickly.