---
title: Feed Page Unavailable
description: "If the feed settings don’t load and you see a message instead, the plugin is showing an error from Asana. Here are the most common messages and what to do next. #### What you might see - **“There was a…"
url: "https://brightleafdigital.io/docs/feed-page-unavailable/"
updated: "2026-10-18"
category: Integrate Asana with Gravity Forms / Troubleshooting
---

# Feed Page Unavailable

If the feed settings don’t load and you see a message instead, the plugin is showing an error from Asana. Here are the most common messages and what to do next.

#### What you might see

- **“There was a problem with your authorization to Asana…”** Your connection to Asana encountered an error. Check [here](https://brightleafdigital.io/docs/reconnecting-resetting-credentials/) for more details.
- **“Your current Asana plan does not grant the required API access.”** The action needs features your Asana plan doesn’t include.
- **“You do not have sufficient permissions to access this feature.”** The connected Asana user can’t access the project/field you’re trying to use.
- **“Something went wrong on the Asana side… (unique phrase…)”** Temporary issue on Asana’s end. The message includes a unique phrase for support.
- **“Access to the Asana API was blocked due to legal reasons.”** Asana blocked access (e.g., embargoed IP addresses).
- **“Oops. Something went wrong. Please try again later. If the problem persists, please turn on Gravity Forms logging and contact support.”** A general error, including rate limits or missing resources.

#### What to do

- **Try again once.** Temporary blips happen.
- **Re‑authenticate** if you see the authorization message (follow the link in the message to re‑connect).
- **Check access** if you see the permissions message (ask your Asana admin to grant the connected user access to the needed project/fields).
- **Plan message shown?** Upgrade your Asana plan or adjust your workflow to available features.
- **Asana-side message with a unique phrase?** Try again later. If it continues, contact support and include that phrase.
- **General error message?** Try again. If it persists, **turn on Gravity Forms logging** and **contact support**, including the exact text of the message you see.